PRIVACY
POLICY
Last Updated: October 2026
1. Information We Collect
At HighKernel, we build next-generation cloud infrastructure and scalable SaaS platforms. To provide our services effectively, we collect information you provide directly to us (such as when you create an account, apply for a job, or contact support) and data collected automatically when you interact with our systems (like IP addresses, usage metrics, and hardware telemetry).
- Account information (Name, Email, Organization)
- Billing and payment details
- Infrastructure usage and performance logs
2. How We Use Your Data
Your data is primarily used to provision, monitor, and scale the microservices and infrastructure you deploy with us. We also use data to:
- Maintain and improve the security of our network.
- Process transactions and send critical system alerts.
- Analyze performance bottlenecks to optimize our core router and services.
3. Data Sharing & Security
We do not sell your personal data. We may share information with trusted third-party service providers (like payment processors) strictly for the purpose of operating our business.
Security is in our DNA. We employ enterprise-grade encryption, strict access controls, and regular audits to ensure your data remains completely secure.
4. Your Rights
You have full control over your data. You can access, modify, or delete your personal information directly from your dashboard. If you have any questions regarding data compliance (GDPR, CCPA), please contact our legal team at privacy@highkernel.com.